Public Satisfaction Survey and Index
As a manifestation of our commitment to providing excellent public service, this survey was conducted to assess satisfaction levels, gather suggestions and input, and identify areas for improvement to achieve higher-quality service.
Survey Results and Public Satisfaction Index
The Faculty of Humanities, Diponegoro University (FIB UNDIP) regularly conducts public satisfaction surveys to evaluate academic and non-academic services. The results are summarized in the Public Satisfaction Index (IKM), which indicates that service quality is quite good, although there are still areas for continuous improvement to achieve optimal service quality.
Community Satisfaction Survey Form (External)
The survey was conducted to gather stakeholder feedback on the quality of services provided by the Faculty of Cultural Sciences, Diponegoro University (FIB UNDIP).
(Specifically for Students, Alumni, and Collaboration Partners)